Privacy Policy
1. Introduction
Soft-Shell (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle the minimal data that Nova (the “App”) collects and how we use it to maintain and improve our services.
2. Information We Collect
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Crash Logs: Data generated when the App encounters an error or crashes. This may include technical details like device type, operating system version, and timestamps.
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Non-Identifying App Performance Logs: General usage metrics that help us analyze App functionality. This information is collected in an aggregated or anonymized manner and does not directly identify any individual user.
3. How We Use Your Information
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Troubleshooting and Improvement: We use crash and performance logs to diagnose issues, enhance stability, and refine user experience.
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Performance Analytics: Aggregated data helps us monitor overall App performance and identify potential updates or optimizations.
4. Data Sharing
We do not sell or rent your data. We may share aggregated or anonymized logs with trusted third-party service providers who assist with analytics or technical support, but only as needed to improve and maintain the App.
5. Data Retention
We keep crash logs and performance data for as long as necessary to fulfill the purposes outlined in this Policy. Afterward, we anonymize or securely delete the data.
6. Data Security
We use reasonable measures to safeguard the data we collect. However, no digital transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Nova is not intended for use by children under [13/16—depending on local law], and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request deletion.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the revised Policy with an updated “Last Updated” date. We encourage you to review this Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact:
Soft-Shell.net