Nova

Privacy Policy

Last updated: March 19, 2026

This Privacy Policy applies to the Nova mobile application provided by Soft Shell. It explains how Nova may access, use, handle, and share data in connection with app functionality, reliability, support, and lawful operation.

1. Developer and Contact

Nova is published by Soft Shell. If you have privacy questions or requests related to Nova, contact [email protected].

2. Data Nova May Process

Nova is designed around data minimization. Depending on the app build, enabled services, and how you use the app, Nova may process the following categories of data:

Operational and technical data

App version, device and operating-system information, language settings, crash information, performance signals, and similar technical diagnostics needed to keep the app stable and secure.

App preference and usage data

Preferences and interaction data related to app features, such as selected language, theme, favorites, and content interactions required to provide or improve the experience.

User-initiated sharing data

When you choose to share an image or greeting through another app or service, the selected content is sent through that destination under that third party's own privacy practices.

Support communications

If you contact Soft Shell for support or privacy questions, we may process the information you include in your message so we can respond and resolve the issue.

3. How We Use Data

Data processed in connection with Nova may be used to:

Deliver core app features Enable sharing workflows Maintain reliability and security Diagnose crashes and errors Respond to support requests

4. Sharing and Disclosure

Soft Shell does not sell your personal data. Nova data may be shared only in limited cases, such as:

Service providers

Trusted providers that help operate, secure, or support the app or its infrastructure, subject to appropriate confidentiality and processing obligations.

Your chosen sharing destination

If you intentionally share content through WhatsApp, Telegram, Messenger, Instagram, or another app, that transfer is initiated by you.

Legal or safety reasons

Where required to comply with law, enforce rights, prevent abuse, or protect users, Soft Shell, or the public.

Business changes

If Soft Shell is involved in a merger, acquisition, restructuring, or asset transfer, relevant data may be transferred as part of that process, subject to applicable law.

5. Security

Soft Shell uses reasonable technical and organizational measures intended to protect data against unauthorized access, misuse, alteration, or loss. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

6. Retention and Deletion

Soft Shell retains data only for as long as reasonably necessary for app functionality, security, troubleshooting, support, legal compliance, and legitimate business operations. Retention periods vary based on the nature of the data and the purpose for which it was processed.

If future versions of Nova introduce account-based or cloud-synced user data, this policy and the app experience will be updated to explain the applicable deletion process.

7. Policy Updates

Soft Shell may update this Privacy Policy from time to time to reflect product, operational, or legal changes. The latest version will be posted at this page with a revised effective date.

8. Related Policies

This page applies specifically to the Nova mobile app. For the Soft Shell website privacy policy, visit soft-shell.net/privacy.